F.A.Q

Reservation

How to book accommodation?

Can I cancel my stay and get my deposit back?

Can I change the date of my order?

How to order additional services?

How to find us?

Is it possible to purchase a gift voucher? How long is it valid for?

I did not receive a confirmation email about the reservation

I want to arrive earlier/depart later

Payment

How do I pay the rest amount for the night? for additional services?

Cabin information

Can I bring pets?

What are the check-in and check-out times?

Do the cabins have kitchens?

Are there barbecues and grills at the cabins?

Which cabins have jacuzzi tubs?

Will the cabins be cold during the winter?

Which cabin is suitable for children?

What additional services do you offer?

Is the water drinkable in the cabins?